We offer a 45-day free return policy starting from the date of your order, as long as you:

1) haven't used your products and

2) ship them back in their original packaging.

If you wish to exchange an item, kindly return it first and then purchase the desired item via our website. We treat returns and exchanges similarly, as they follow the same procedure.

To initiate your return or exchange, please follow the instructions on our return and exchange page here.

Once your return is delivered to our warehouse, expect your refund within 5-10 days. This time is for us to process your refund, validate that your products haven’t been used and were shipped back in their original packaging.

To get your inquiry resolved promptly, kindly send us an email at assistance@prossioni.com. We're committed to providing our customers with excellent service and offer a 45-day free return policy to ensure your satisfaction. You can trust us to process your refund within this period.

Shipping is free for all orders within the United States and we always ship with UPS®.

We offer a 45-day free return policy starting from the date of your order.

No, currently we only ship within the United States.

Each order is produced, packed and shipped individually. Even though this rigorous made-to-order process and attention to quality take some extra time versus what you are used to, we usually deliver within 5 working days.

For all our care guides please follow this link.

NordShield® Crisp™ is an odor control technology that makes fabrics and garments stay fresh for longer, contributing to the PROSSIONI® promise: "even better products" .

The layer formed by NordShield® Crisp™ cannot be seen or felt, but it’s there, and elevating all our textiles.

We regularly adjust our prices and therefore the price may be higher tomorrow.

We care about the planet and your well-being. The frequency of washing significantly impacts your environmental footprint. Thanks to our unique NordShield® Crisp™ technology, your textiles will stay fresh for longer, sparing excessive washing and, in turn, reducing your carbon footprint. In addition, we only use premium, ethically-sourced textiles that meet the strictest standards, including GOTS®, Fairtrade™, OEKO-TEX®, and European Flax® certifications. No intangible sustainable 'fluff' talk. We provide concrete evidence through the most rigorous certifications.

Our fitted sheets are designed to fit deep mattresses, measuring precisely 18 inches in depth. Additionally, our sheets feature full elastic banding and labeling for easy application on both long and short sides.

Our business operates on Shopify, and all transactions are processed through Shopify Payments. As a result, our store is PCI compliant, and we maintain the highest standards for securing payment information and business data. To learn more about Shopify and PCI compliance, please refer to this link.

Sales tax applies to most states and is automatically applied during check-out.

We honor a 1-year warranty on all products.

All our products are designed in Europe and made in India.

Unlike expensive towels and bathrobes that rely on zero-twist weaving techniques and plastic components, our environmentally friendly materials and methods guarantee a positive impact on both you and the planet. Using state-of-the-art facilities, our fabric is expertly woven by machines and then undergoes rigorous inspection and finishing by our skilled artisans. This harmonious blend of modern precision and traditional artistry guarantees that every bath product proudly bears the hallmark of perfection.

Thread count can indicate quality to some extent, since good yarn is necessary for high thread counts. However, don't be fooled by thread counts of 800 or more, which typically result in overly thick and unventilated fabrics. Many manufacturers use multiple yarns to deceive customers, but according to our laboratory tests and studies, we found that anything over 400 thread counts results in a fabric that lacks breathability.

In our design process, we consider the size and thickness of the yarn used to be just as crucial as the thread count. To achieve a breathable, lightweight fabric with the luxury hotel feeling we promise, we exclusively use yarn with a size of 60S or higher and we only weave with single-ply yarn.

In Short, People Are Beyond Satisfied

When we asked what our first customers thought about their purchase. The result was an astonishing 9.5 average rating on a 10-point scale.

In the End, We're Different

1. PROSSIONI® is the world's first and only brand using NordShield® Crisp™ technology on home textiles. This invisible layer hinders the growth of bacteria and reduces odor, keeping your textiles fresh for longer. The technology is also tested by the independent dermatological institute Dermatest® for the maximum possible confidence when it comes to products for your skin.
2. The materials closest to your body can have a significant impact on your well-being, health, and beauty. That's why we use only premium, ethically-sourced textiles that meet the strictest standards, including GOTS®, Fairtrade™, OEKO-TEX®, and European Flax® certifications.
3. PROSSIONI®'s family-like ties to suppliers and streamlined made-to-order model enables us to sell luxury products at unmatched prices. All our products are designed in Europe and skillfully crafted by our co-founder's factory to meet our high-quality standards.

PROSSIONI® is a European home and lifestyle brand with a foundation in textiles. Our goal is to create progressive and innovative design, with impeccable quality that has a positive impact on your well-being. Read more about us here.